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Measuring AI Uptake in the Workplace

Crane, Green, Soto

20254 citations
AI (General)LLM / Generative AI
Abstract

Artificial Intelligence (AI) may be poised to raise productivity across various domains, including writing (Noy and Zhang 2023), programming (Peng et al. 2023), and research and development (Toner-Rodgers 2024; Korinek 2023). However, understanding the extent to which AI?and generative AI in particular?has been adopted as part of the production process remains an open question. This note reviews the extant surveys on AI adoption at both the employee and firm levels. Surveys of firms show a wide spread of adoption rates, ranging from 5 percent to about 40 percent. Surveys of workers show between 20 and 40 percent of workers using AI in the workplace, with much higher rates in some occupations like computer programming. While estimates of the level of AI uptake vary, measurement considerations partly explain the differences; more importantly, the available time series data all suggest rapid growth in adoption.

Primary Datasets

Census BTOS; BLS JOLTS; Fed Reserve surveys; Pew Research; ABA surveys

Key Methods
Survey comparison and synthesis; adoption rate harmonization
Sample Period
Late 2023 to mid-2024
Geographic Coverage
Primarily US; some international
Occupation Classification
Various
Industry Classification
Various
Notes
FEDS Notes, Board of Governors of the Federal Reserve System; reviews 17 surveys on AI adoption; finds 5-40% firm adoption and 20-40% worker adoption rates