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UK Government M365 Copilot

Microsoft 365 Copilot Experiment: Cross-Government Findings Report

AI-focusedPublicWorker-side
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Specific Type
Experimental AI usage evidence
Dataset Type
Cross-sectional
Institution
UK Government Digital Service
Institution Type
Federal government
Level of Focus
Individual
Most Granular Level
Individual civil servant level
Perspective
Worker-side
Time Coverage
2024
Frequency
One-time experiment
Sample Size
20,000 government employees
Geographic Detail
National (UK)
Occupational Classification
Civil servants (various)
Industrial Classification
Government/Public sector
Other Classification
Department; role type; accessibility needs
Key Variables
Time savings; task completion efficiency; user satisfaction; adoption rates by application
AI/Tech Tracking
M365 Copilot usage across Office applications
Access Details
Available from UK Government
Notes
Users saved average 26 minutes per day; 82% would not want to return to pre-Copilot; largest M365 Copilot deployment in UK government

Key Papers

UK GDS (2025)