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Dell'Acqua BCG Consultants

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

AI-focusedRestricted/RDCWorker-side
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Specific Type
Experimental AI usage evidence
Dataset Type
Cross-sectional
Institution
Harvard Business School; University of Pennsylvania; Boston Consulting Group
Institution Type
Academia; Industry
Level of Focus
Individual
Most Granular Level
Individual consultant level
Perspective
Worker-side
Time Coverage
2023
Frequency
One-time experiment
Sample Size
758 consultants
Geographic Detail
Not specified
Occupational Classification
Management consultants
Industrial Classification
Management consulting
Other Classification
Task complexity (inside/outside AI frontier)
Key Variables
Task completion rate; work quality; task speed; AI integration patterns
AI/Tech Tracking
GPT-4 usage and training effects
Access Details
Boston Consulting Group partnership
Notes
Identifies 'Centaur' vs 'Cyborg' AI integration patterns; heterogeneous effects by task type

Key Papers

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

Dell’Acqua, McFowland, Mollick, Lifshitz‐Assaf, Kellogg, Rajendran, Krayer, Candelon, Lakhani (2023)

Dell’Acqua et al. (2023); Dell'Acqua et al. (2023)